Privacy Policy

01.Data Controller

Ben's Digital Great Wine Index Technology Co., Ltd. is the data controller for personal data processed on this platform. For privacy-related inquiries, contact us at privacy@wineindex.com.

02.Types of Personal Data Collected

• Identity data: name, email address, phone number
• Account data: login records, preferences, member type
• Usage data: browsing history, search history, feature usage patterns
• Technical data: IP address, browser type, device identifiers

03.Collection Purposes

• Providing and maintaining platform services
• Processing member accounts and personalisation
• Sending service notifications, market updates, and newsletters (subscribed users)
• Improving platform functionality and user experience
• Complying with legal obligations and preventing fraud

04.Legal Basis

• Contract performance (account services)
• Legitimate interests (security monitoring, service improvement)
• Your explicit consent (marketing newsletters)
• Legal obligation (tax and regulatory compliance)

05.Data Retention Periods

• Account data: duration of account plus 3 years after closure
• Browsing data: maximum 13 months
• Transaction records: 7 years (tax regulation requirement)
• Marketing consent records: 3 years after consent is withdrawn

06.Third-Party Sharing

We do not sell your personal data. Data may be shared with third parties in the following circumstances:

• Service providers (hosting, email delivery): under confidentiality agreements
• Legal requirements: responding to government or judicial orders
• Business transfers: mergers, acquisitions, etc.

07.Your Rights (GDPR)

If you are in the EU/EEA, you have the following rights:

• Access: request a copy of personal data we hold about you
• Rectification: request correction of inaccurate data
• Erasure: request deletion under certain conditions
• Portability: receive your data in machine-readable format
• Restriction: suspend processing in certain circumstances
• Objection: object to processing based on legitimate interests
• Withdraw consent: withdraw previously given consent at any time

08.Cookie Policy

This platform uses the following types of cookies:

• Necessary cookies: maintain basic platform functions (login state, etc.)
• Functional cookies: remember preferences (language, currency)
• Analytical cookies: understand user behaviour to improve services (opt-out available)

09.Right to Complain

If you believe our data processing violates applicable regulations, you have the right to lodge a complaint with your local data protection authority.

10.Policy Updates

This Privacy Policy may be updated periodically. Material changes will be communicated by email or platform notification. Continued use of the platform constitutes acceptance of the updated policy.